Revolutionise Your Fulfilment in a Single App
Oversee picking, packing, and delivery from any store or warehouse—no more toggling between systems. Get started today with a unified interface that puts your entire fulfilment operation at your fingertips
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Trusted by Top Retailers Worldwide
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“Quick Commerce” Speed & Agility
Position your Pick & Pack as not just fast, but ultra-fast:
Real-Time Fleet Dispatch
Tie into on-demand fleet APIs for dynamic route optimisation and balanced driver loads
Slot Booking & SLA Management
Let customers pick precise delivery slots, then use algorithmic matching to guarantee on-time drop-offs, reducing missed deliveries and support tickets
Smart Multi-Option Fulfillment
Offer merchants multiple ways to fulfill every order—straight from one unified dashboard:
Buy Online, Pick Up In Store (BOPIS):
BOPIS accounted for 8.5% of US e-commerce sales in 2023, reflecting growing consumer demand for click-and-collect convenience
Endless Aisle & Dropshipping
Automatically detect out-of-stock items and route them to third-party suppliers or partner stores, eliminating lost sales and preserving revenue
Distributed Order Management
Leverage Jio’s distributed OMS to score and select the optimal fulfillment source—warehouse, store, or dark-store kiosk—based on cost, speed, and inventory levels
Gamified Picker and Packer Experience
Boost productivity and accuracy in your warehouses:
Interactive Station Dashboards
Display live KPIs, “heat-maps” of high-throughput zones, and packing quotas on tablets at each station
Mobile App Badges
Unlock badges for speed, accuracy, and volume milestones directly in the picker app, fueling friendly competition and continuous improvement
Headless API-First Customization
Empower developers to weave Pick & Pack into any storefront or back-office:
Complete REST & GraphQL Coverage
Expose every fulfillment step—from order import to shipment proof—as an API endpoint
Webhook Ecosystem
Trigger real-time events on order-status changes for custom notifications or ERP syncs
Plug-and-Play Integrations
One-click connectors for leading ERPs, TMS solutions, and last-mile providers—no heavy lifting required
Video Commerce and Interactive Packaging
Enhance post-purchase engagement and reduce returns:
Pack-With-Purpose Videos
Automatically include QR codes linking to unboxing or product-care videos—shoppable, informative, and on-brand
AR Measurement Guides
Embed augmented-reality fitting tools for apparel and furniture, accessible via packing-slip links
Interactive Feedback Loops
Post-delivery, invite customers to rate their unpacking experience—feeding real insights back into packing-station optimizations
AI-Driven Forecasting and Smart Insights
Turn your fulfillment data into predictive power:
Demand Forecasting Models
AI-driven forecasts can boost revenue by up to 30% and cut forecasting errors by 20–50%, reducing lost sales by as much as 65%
Smart Slotting & Routing
Machine learning dynamically reassigns picking zones and delivery routes for minimal travel time
Anomaly Detection
Auto-flag sudden spikes in returns or packing errors, triggering root-cause alerts for operations teams
Streamline Your Operation in Four Simple Steps
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Make sure the item meets our return criteria (e.g., unused, in original condition)
Seamlessly integrate POS, ERP, and marketplace accounts via intuitive APIs
Map dark stores, pick‑up points, and logistics partners in one unified view
Choose the reason for return from the dropdown list provided
Deep-Dive: Features That Simplify Your Logistics Operation
- Auto-download orders from your OMS with tags for shipping method, payment type, and priority levels
- Mass, express, and offline picking; adjust quantities and handle replacements directly in the mobile app
- Organize items by category and location; print packing slips and add notes to reduce errors
- Integrate with global carriers via API or webhooks; auto-fill shipping labels to eliminate manual data entry
- Real-time carrier status updates; capture signatures, photos, or notes as proof of delivery
- Smart worksheet assignment, 3D packing suggestions, and predictive order forecasting
- Track product metrics—best sellers, rejections, replacements—and optimize your warehouse layout based on data