Transport Management System
Optimize every delivery with real-time fleet tracking, automated driver dispatch, and AI-driven route planning. Enhance your logistics operations and delight customers with faster, smarter deliveries. Start transforming your fleet management today
The Transportation Management Challenge
Outdated systems and broken workflows slow you down. Jio Commerce TMS unifies logistics from warehouse to doorstep. Here’s what’s in your way:
Inefficient Routing & Fleet Utilization
Manual route plans and inconsistent load assignments result in longer transit times, inflated fuel consumption, and increased cost per delivery.
No Real-Time Shipment Visibility
Lack of live tracking makes it difficult to provide accurate ETAs, resolve issues proactively, or maintain customer trust.
Manual, Error-Prone Operations
Legacy tools like spreadsheets and paper-based PODs introduce frequent errors, missed deliveries, and reconciliation delays.
Scalability Challenges
Multiple carriers, disconnected systems, and region-specific workflows make it hard to scale operations smoothly or enforce standardized KPIs.
Disjointed Carrier Management
No centralized control over 3PLs and transport vendors leads to inconsistent SLAs, unclear accountability, and poor cost governance.
Delayed Exception Handling
Without real-time alerts, your team learns about delays or failed deliveries after the fact—hurting customer satisfaction and increasing reattempt costs.
Ineffective Cost Control
Transportation spends are often scattered across departments and carriers, making it difficult to identify leakages or optimize per-shipment costs.
Compliance & Documentation Gaps
Missing or inconsistent documents (e.g., e-way bills, PODs, vehicle compliance records) can lead to regulatory penalties and audit failures.
All-in-One Smart TMS Capabilities
Our Transport Management System delivers enterprise-grade features to every business. Key features include
Intelligent Route Optimization & Dispatch
Instantly compute the most efficient multi-stop delivery routes-factoring in distance, traffic and load-to cut travel time and fuel costs. Drivers are auto-assigned by availability & proximity, removing manual dispatch bottlenecks
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Real-Time Fleet Tracking & Visibility
Monitor all in-transit orders and vehicle locations on a live map. Both operations teams and customers receive proactive updates and delay alerts, ensuring full transparency from pickup through drop-off.
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Digital Proof of Delivery & Payments
Verify each delivery with in-app OTP capture, barcode/POD scans, and photos. Accept cash, card, UPI or QR payments on delivery, all timestamped and logged immediately in the system.
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Analytics & SLA Monitoring
View comprehensive dashboards showing delivery success rates, on-time performance and SLA breaches. Drill down into driver metrics, customer feedback and delivery times to pinpoint areas for continuous improvement.
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Seamless System Integration
JioCommerce TMS integrates effortlessly with any OMS, ERP or e-commerce platform. Orders sync automatically into the TMS, while inventory levels and statuses update in real time—streamlining handover from warehouse to carrier.
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Empowering Drivers and Operations Teams
JioCommerce TMS comes with dedicated tools for both your delivery agents on the road and your operations staff in the office
Built for B2C Deliveries and B2B Logistics
Whether you’re sending direct-to-consumer orders or moving stock between sites, JioCommerce TMS flexibly serves both:
Last-Mile B2C Delivery
Process high-volume, multi-stop routes with batching and optimization. Provide customers real-time tracking, OTP door-step verification, and smooth COD management—reducing “Where’s my order?” queries across retail, grocery, and food deliveries
B2B Distribution & Intra-Logistics
Create efficient milk-run routes to consolidate pickups or deliveries across warehouses, stores, and vendors. Schedule transfers with SLA tracking (e.g., store restocks or wholesale orders) to maximize fleet utilization and cut empty-truck mileage
Reverse Logistics
Integrate return or exchange pickups into driver routes as easily as forward shipments. Customers or stores book returns via your portal; JioCommerce TMS auto-creates and tracks the return task—speeding stock recovery and boosting satisfaction.
Adaptable Across Industries
No matter your industry, JioCommerce’s transport management solution is customizable to fit your unique delivery needs. Our platform is battle-tested across various sectors:
Manage high volumes, seasonal spikes, and complex returns with ease—seamless pickups for fashion, and secure end-to-end tracking for electronics
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Guarantee timely delivery of perishables via intelligent scheduling. Optimize narrow time-window routes, maintain cold-chain integrity and automate daily “milk-run” paths for essentials
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Ensure full traceability for medicines and medical equipment with real-time tracking and digital POD. Support special handling, compliance checks and temperature-controlled workflows for sensitive items like vaccines
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Coordinate bulky shipments and installation appointments with buffer-aware scheduling and optimized truck routes. Manage multi-person delivery teams and fragile-item instructions effortlessly
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Streamline package tracking and speed for all your clients. The multi-tenant design lets you apply custom rules per client while overseeing all drivers and fleets in one unified system—scalable from local couriers to global freight
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Real Results: Faster Deliveries, Lower Costs
Our clients have seen significant improvements in efficiency and customer satisfaction. For example, Netmeds, a leading medicine delivery platform, revamped its logistics with JioCommerce TMS and achieved:
17% Reduction in Delivery Costs
Better route planning and fleet optimization cut overall delivery expenses by nearly a fifth.
65% Faster Dispatch Times
Automated batching and assignment shrank dispatch scheduling time by over half, enabling drivers to hit the road sooner.
37% Fewer Vehicles Needed
More efficient trips meant the same volume of orders could be delivered with a significantly smaller fleet – freeing up resources and reducing maintenance costs.
2 Hours Saved Daily in Reconciliation
Digital proof of delivery and payment integration eliminated tedious manual reconciling of delivery records, saving about 2 hours per day for the operations team.
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