Revolutionize your order processing
Handle multi-channel orders, inventory, and returns with our advanced OMS. Our Order Management System is built for B2B retailers, D2C brands, and enterprises, offering a bold yet minimalistic interface that centralizes your operations. Simplify fulfillment across online, offline, and marketplace channels – all in one place
Unified & Scalable Order Management
One Dashboard. Limitless Growth. Enterprise‑Grade Reliability
Unified Control Center
Manage all online and offline orders from one intuitive dashboard with real-time visibility.
Scalable for Growth
API-driven and distributed, the OMS supports growing businesses and complex retail operations
Enterprise-Grade Reliability
Enterprise-ready with secure performance, compliance, and deep legacy integrations
Seamless Order Fulfillment and Hassle-Free Returns
Deliver Faster, Manage Smarter, and Delight Every Customer
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Intelligent Fulfillment Routing
Direct orders to the most suitable fulfillment center to ensure faster deliveries at optimized costs
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Automated Returns and Exchanges
Simplify return handling with automated workflows, live tracking, and instant inventory updates
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Accurate Delivery Promises
Share precise delivery timelines with customers based on their location and order type
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Fulfillment from Nearest Location
Ship products from the closest store or warehouse to speed up delivery times
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Fast Shipping & In-Store Pickup
Manage shipping tasks like invoices and labels, while enabling in-store pickup for online orders
Curbside Collection Options
Allow customers to pick up orders conveniently from designated curbside points
Support for Backorders and Preorders
Accept and manage advance orders for upcoming stock or made-to-order items with scheduled fulfillment
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Centralised Inventory Control
Maintain synchronized inventory across all platforms and locations to prevent stock discrepancies
Advanced Order Management and Orchestration
Efficient order routing, faster fulfillment, and total control at every step
Smart Order Routing Engine
Select the fastest and most cost-effective fulfillment center based on distance, inventory status, shipping costs, and store efficiency
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Custom Rule-Based Allocation
Define custom parameters to automatically prioritize the ideal fulfillment source.
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Automated Order Reassignment
Automatically reallocate orders to the next best fulfillment center if stockouts or damage occur, minimizing cancellations.
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Custom Order Workflow Tags
Assign specialized tags to orders — like made-to-order, gift-wrapped, high-priority, or special instructions — to drive specific workflows.
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Delivery Tagging
Categorize orders for same-day, standard, or express delivery based on customer preferences.
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Manual and Bulk Order Management
Create, edit, or schedule orders easily, including offline and bulk orders, within the system.
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Optimized Fulfillment Operations and Risk Management
Faster decisions, safer operations
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Integrations & Extensibility
Connect, Extend, and Scale with smooth Integrations
Integrate with top carriers and 3PLs for label generation and real-time tracking.
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Consolidate orders from websites, apps, and marketplaces like Amazon or Flipkart.
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Sync with JioCommerce StoreOS, POS, and external WMS for in-store fulfillment and stock updates.
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Use REST APIs and extensions to customize workflows and add features from the JioCommerce Marketplace.
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Connect seamlessly to ERPs like SAP for real-time finance and inventory alignment.
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Discover the Benefits of Partnering with Us
Boost efficiency while cutting costs
Oversee and track orders from various channels using a single dashboard
Seamlessly manage different order types
Integrate effortlessly with current services such as CRM and loyalty programs
Minimize store cancellations
Streamline logistics expenses
Shorten turnaround times and evade penalties on third-party platforms
Combine orders to enhance shipping efficiency and save both time and money