Update Log

WhatsApp Order Notification

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January 10, 2024

In this latest release, the WhatsApp Order Notification extension revolutionizes the e-commerce landscape by enabling seamless automation of order-related notifications through the widely used WhatsApp messaging platform. Sellers can now effortlessly communicate critical order stages, including Order Processing, Order Cancellation, Order Return, and Order Refund, directly to their customers.

The inclusion of a Customer Opt-In feature ensures compliance with WhatsApp Business policies, obtaining user consent on the cart landing page for WhatsApp communications. Leveraging the Verified Official WhatsApp Business Account, specifically tailored for Jio Commerce Platform, sellers can utilize the default message templates, pre-approved by WhatsApp. This not only streamlines the process but also guarantees compliance with WhatsApp's business and commerce policies.

The extension serves as a powerful tool for sellers, enhancing their reach, facilitating effective communication, and fostering stronger relationships with customers, thereby building trust. For JCP, the benefits extend beyond customer satisfaction to include a new revenue stream and strengthened relationships with sellers.

Looking ahead, the extension promises future enhancements, such as new subscription plans based on usage, user Opt-In on the login page, and the ability to send One-Time Passwords (OTP) through WhatsApp. Embrace the WhatsApp Order Notification extension to elevate your customer communication strategy, ensuring a seamless and trusted buying experience.

Extension, Communication
Extension, Communication

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