Payments - COD Support and Control

In our latest release, we bring dynamic enhancements to payment control with three groundbreaking features: Customer-level COD control, Product-level COD control, and Pincode-level COD control.

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Customer-level COD Control: Sellers now have unprecedented control, enabling them to choose whether to offer Cash on Delivery (COD) as a payment method for specific customers. This flexibility allows businesses to tailor payment options based on customer behaviour, reducing abuse of the COD method.

‍Benefits: Mitigate the impact of repetitive order cancellations and COD returns. Sellers can personalize the payment experience by toggling COD on or off for individual customers through an intuitive process outlined in our help documentation.

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Product-level COD Control: This feature empowers sellers to decide whether to offer COD for specific products. Sellers can now strategically enable or disable COD as a payment method on a per-product basis, optimizing operational costs and improving efficiency.

Benefits: Disable COD for high-value products where operational costs are significant in the case of cancellations or returns. The process is seamless, as outlined in our help documentation, allowing sellers to toggle COD on or off for individual products.

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Pincode level COD Control: Enhancing geographical control, sellers can now choose whether to offer COD as a payment method for specific pin codes. This feature allows granular control, either individually or through bulk actions, ensuring strategic management of payment options.

Benefits: Disable COD for specific regions to counter COD exploitation or when Delivery Partners do not support COD. The process is streamlined through an easy-to-use interface in the Jio Commerce Platform, outlined in our help documentation.

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Experience a new level of payment control, offering flexibility, efficiency, and strategic decision-making. Stay ahead of the curve with JCP's Payments Update.